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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Keisha White

April 16, 2024

5  out of  5 rating by Keisha White
"Sarah was so sweet and helpful. I was originally just getting a quote for a policy, but her personable service sealed the deal. If something goes wrong, I want to know I can rely on the right team to be there for me and my family. And for me, that's Sarah and her team, thanks guys!"
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Yvonne Talley

March 23, 2024

5  out of  5 rating by Yvonne Talley
"There for me when needed"
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Kate Becker

March 14, 2024

5  out of  5 rating by Kate Becker
"We are so happy we switched to State Farm Insurance! Sarah and her team are so professional and quick to respond to any needs you have. Lauren is also available whenever we need to talk to her:) Thank you Sarah!"
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Ximena Estrada

February 28, 2024

5  out of  5 rating by Ximena Estrada
"I canceled my car insurance from another company. Not because they raised my policy by $23 dollars but more because of the rudeness! THEN I FOUND SARAH! I can not be happier. She was very empathetic with what I went thru and quickly found me a better quote. Not only for my car but also renters, that beat the previous company! Thank you Sarah and I know that now... IM IN GOOD HANDS with you!"
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Dana Sellers

December 28, 2023

5  out of  5 rating by Dana Sellers
"Unfortunately, I had my car vandalized at my condo complex. Needless to say I was distraught. Sarah went above and beyond to make sure my car was repaired and that State Farm would cover all the expenses for repairs. We had some issues with the car dealership where my car was sitting waiting for repairs. The dealership had a lack of a sense of urgency, very limited communication, and at times not being honest. Sarah took the bull by the horns. She was on the phone daily making sure the dealership took care of the repairs and communicated with me. She never let up and that made me feel at peace. She listened to me vent. Sarah is a superior agent and puts her clients first always. I am so happy that I have her on my side."
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Ali Burr

December 20, 2023

5  out of  5 rating by Ali Burr
"I switched over to Sarah this year and she has been beyond helpful! I recommend her to all my family and friends!!"
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lauren corkey

December 20, 2023

5  out of  5 rating by lauren corkey
"Sarah and her team know how to take care of their clients. She is a stand out in the insurance space and her customer service is above and beyond. I feel more confident with Sarah in my corner!"
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Lisa Whisenant

September 28, 2023

5  out of  5 rating by Lisa Whisenant
"Lauren is a great agent and ready to assist you with a variety of different policies, not just for your home and vehicles. Thank you for being so pleasant to work with."
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Matthew Dunning

September 28, 2023

5  out of  5 rating by Matthew Dunning
"Averi is the best, she always takes care of me!"
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Gina Harless

September 28, 2023

5  out of  5 rating by Gina Harless
"Sarah’s office is the best! They go above and beyond for their customers!"
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Brooke M

September 28, 2023

5  out of  5 rating by Brooke M
"KENNETTE IS THE BEST!! Great place and even better staff."
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Bryce Maginley

September 28, 2023

5  out of  5 rating by Bryce Maginley
"This is a great office! Kennette really went above and beyond to help me get through a rough situation! She is the Best!!!"
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Aerni Crawford

August 3, 2023

5  out of  5 rating by Aerni Crawford
"Sarah thank you for being so kind and caring of others! Thank you for all you have done!"
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August 3, 2023

5  out of  5 rating by JNiya
"Sarah , is soooo amazing! She did a teacher giveaway for the teachers for the upcoming school year to get stuff off their wish list. And I happen to be one of them that was truly a blessing. I am a first year kindergarten teacher i’ve been trying to get everything for my kinders , and she truly made my day. Keep being amazing Sarah !!!"
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Melina Burkell

August 3, 2023

5  out of  5 rating by Melina Burkell
"Sarah Highfill is very kind and helpful! Definitely recommend for all insurance needs!"
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Bria Maginley

June 1, 2023

5  out of  5 rating by Bria Maginley
"I could not ask for a better insurance agent and office! They are SO professional and quickly respond to any inquiries and provides the documentation needed. Customer service is excellent."
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Amy Bengard

March 30, 2023

5  out of  5 rating by Amy Bengard
"Sarah and the staff are always there and always helpful"
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Dan Nunn

March 23, 2023

5  out of  5 rating by Dan Nunn
"The entire team is extremely helpful and responsive when you have questions or needs. Most recently Lauren has been great helping with some changes to my car insurance."
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Scott Parker

March 23, 2023

5  out of  5 rating by Scott Parker
"Lauren helped me with quoting my lawn care business. She was very thorough when answering all of my questions! I will always do my business with Lauren at Sarah Highfill State Farm!"
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Paige Choate

March 17, 2023

5  out of  5 rating by Paige Choate
"Excellent service!!! Super friendly and always responses quickly."
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Anna Catoe

February 6, 2023

5  out of  5 rating by Anna Catoe
"Lauren Whisenant Parker helped us get squared away after our old insurance kept going up on their rates without notice! She actually got us a cheaper rate when we bundled everything we have together. She’s patient and very kind. She definitely cares for her customers and will do everything in her power to get you the best rates possible! I’ve referred her to a lot of people looking to switch insurance companies and they haven’t been disappointed! And if you need her for anything, she’s not at all hard to get in touch with! She’s awesome! Thank you, Lauren!"
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Lauren Brenneman

January 24, 2023

5  out of  5 rating by Lauren Brenneman
"Sarah and I recently worked with a mutual customer. I was so happy with how they helped my customer move her policies from MD to SC. They made it totally seamless. Sarah is the choice in Charlotte for State Farm insurance!"
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kennette maginley

January 19, 2023

5  out of  5 rating by kennette maginley
"Averi is the best!!"
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Linda Constance

January 6, 2023

5  out of  5 rating by Linda Constance
"Averi Was so very informative and helpful."
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Jennifer Jacobs

January 5, 2023

5  out of  5 rating by Jennifer Jacobs
"Highly recommend. Sarah and her team are super helpful and responsive. Not sure I know where we would be with out them. Thanks for taking the mystery out of insurance."