State Farm® Insurance Agent Sarah Pessetto
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joshua Livingston
March 26, 2025
5
out of
5
rating by Joshua Livingston
"Lauren Parker has always been a great help. Quick to call me back, answer any questions I have and usually makes changes to the policy within the hour. Thank you Lauren!"
Justus Harless
March 25, 2025
5
out of
5
rating by Justus Harless
"Averi Dunning did an amazing job at knowing exactly what I wanted and explaining all the benefits to my motorcycle insurance. She was very personable and helpful! I would definitely recommend her because she made the process quick and painless and made sure I was happy with it!"
Krisha Chachra
February 26, 2025
5
out of
5
rating by Krisha Chachra
"Averi was easy to work with and always available - a rarity in my experience when trying to contact my insurance agents in the past. I was able to transfer my home, auto and umbrella insurance to Sarah Pessetto State Farm through Averi with ease. I'm hoping as the relationship continues, I will continue to be able to access them with minimal effort when I need to."
We responded:
"Thank you, Krisha, for sharing your experience! I'm glad to hear that Averi made the process of transferring your insurance smooth and hassle-free. It's wonderful to know that you found her availability refreshing. We're here to ensure you continue to have easy access whenever you need us. If you have any questions or need further assistance, feel free to reach out!"
Lennie Fox
February 25, 2025
5
out of
5
rating by Lennie Fox
"Averi at this office was a delight to work with. Total professional, quick and thorough. I highly recommend them!"
We responded:
"Thank you, Lennie, for your wonderful feedback! I'm glad to hear that Averi provided you with such professional and efficient service. Your recommendation means a lot to us. If you ever need assistance in the future, feel free to reach out!"
Susan Davis
February 13, 2025
5
out of
5
rating by Susan Davis
"Averi Dunning was professional, personable, patient, and knowledgeable. She could not have been a better helpful agent and was able to save me money, which was the icing on the cake. I would definitely recommend her. Thank you to Sarah Pessetto for assigning the perfect agent for my needs."
We responded:
"Thank you, Susan, for sharing your experience! I'm happy to hear that Averi provided such professional and personable service. It's wonderful to know she was able to assist you and even save you money. Your recommendation means a lot to us. If you have any further needs or questions, feel free to reach out anytime!"
Stan August
February 10, 2025
5
out of
5
rating by Stan August
"Service was totally professional, all of my questions were answered with complete transparency. Process was smooth and efficient. Too many other accolades to mention here."
We responded:
"Thank you, Stan, for sharing your experience! I'm glad to know that you found our service professional and transparent. It's wonderful to hear that the process was smooth and efficient for you. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Michael French
February 6, 2025
5
out of
5
rating by Michael French
"Chris Taylor real easy to talk to about the many different questions I had about different insurance plans while I'm contemplating my options thank you Chris for the advice."
We responded:
"Thank you, Michael, for sharing your experience! I'm glad Chris was able to assist you with your questions about the various insurance plans. We appreciate your feedback and are here to help with any further inquiries you might have. Feel free to reach out anytime!"
Diganth Dinesh Mahale
January 30, 2025
5
out of
5
rating by Diganth Dinesh Mahale
"I definitely recommend them. I got my renters insurance done and Averi has been very very helpful during the process. She was patient enough to go through every detail of the policy and provide suggestions during the course."
We responded:
"Thank you, Diganth, for your recommendation! I'm happy to know that Averi was able to assist you with your insurance and provide detailed guidance. We appreciate your feedback and are here to help with any future insurance needs or questions."
Jon weaver
January 24, 2025
5
out of
5
rating by Jon weaver
"I recently inquired with Statefarm, specifically Averi Dunning, about moving my commercial auto policy from progressive to statefarm. I procrastinated in doing so for longer than I should've and inquired with Averi the day before my renewal date with progressive. She went above and beyond to get me a quote and was able to successfully do that AND was able to start my new policy before my policy with progressive lapsed. Absolutely outstanding service from Averi, she made the process extremely easy and caused no headaches for me even with the extremely short timeframe. Not only that... but my coverage with state farm is better than it was with progressive and at slightly less than half the price! A complete win/win situation with the better customer service, better policy and much lower rates. I am very much looking forward to getting quotes from Averi on other policies I have with different insurance companies. Highly, highly recommend Averi and State Farm Insurance!"
We responded:
"Thank you, Jon, for sharing your experience! I'm delighted to know that Averi was able to assist you so effectively, ensuring a smooth transition from Progressive to State Farm. It's fantastic that you found better coverage at a lower rate. We appreciate your recommendation and look forward to helping you with any other insurance needs you might have. Feel free to reach out anytime!"
Gabriella Hill
January 16, 2025
5
out of
5
rating by Gabriella Hill
"Chris Taylor was incredible to work with. He really took the time to understand what I needed and made sure everything was clear and easy to navigate. I never felt rushed or pressured. He genuinely cared about helping me make the best decisions. If you’re looking for someone who goes above and beyond, Chris is your guy. Definitely 5 stars!!! 🌟"
We responded:
"Thank you, Ellie, for your fantastic review! I'm so happy to hear about your positive experience with Chris. It's wonderful to know he took the time to understand your needs and provided clear guidance without any pressure. Your recommendation means a lot, and we're grateful to have Chris as part of our team. If you have any questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Kevin Hill
January 15, 2025
5
out of
5
rating by Kevin Hill
"Chris Taylor at State Farm Insurance has been an absolute pleasure to work with. From the moment I reached out, he demonstrated professionalism, deep industry knowledge, and genuine care for my needs. He took the time to understand my situation thoroughly and provided personalized recommendations that suited both my budget and coverage requirements."
We responded:
"Thank you, Kevin, for your wonderful feedback! I'm delighted to hear that Chris provided you with such a positive experience. His professionalism and dedication to understanding your needs truly reflect our commitment to excellent service. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Jimmy Kallam
January 15, 2025
5
out of
5
rating by Jimmy Kallam
"Lauren, in Sara’s office has made my switch to State Farm for all of my insurance needs a seamless and easy process. There was no question I needed answered that she wasn’t willing to answer. Beyond being professional she was personable and kind."
We responded:
"Thank you, Jimmy, for sharing your experience! I'm happy to know that Lauren made your transition to State Farm smooth and effortless. Her dedication to answering all your questions and her personable approach truly reflect the values we strive for in our office. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Bill Baker
January 15, 2025
5
out of
5
rating by Bill Baker
"Lauren was easy to work with and always available to answer my many questions. She and group made the process a breeze."
We responded:
"Thank you, Bill, for your wonderful feedback! I'm glad to hear that Lauren and the team made the process easy and were always available to assist you. We aim to provide a seamless experience for all our customers. If you have any more questions or need further assistance, feel free to reach out to our office."
KATE EARL / EARL MUSIC
October 22, 2024
5
out of
5
rating by KATE EARL / EARL MUSIC
"Fast and easy. Helped me get the best rate and terms. I feel good about my purchase. Thank you!"
We responded:
"Thank you, Kate! I'm glad we could help you find the best rate and terms. It's wonderful to know you feel good about your purchase. If you need anything else, we're here for you. - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
Jason Harris
October 16, 2024
5
out of
5
rating by Jason Harris
"I rarely make the decision to cast my lot with any one vendor or in this case service provider, but I did with Sarah. She is a great agent who handles all of my motor vehicle policies as well as renters insurance. I couldn’t be more satisfied!!!"
We responded:
"Jason, thank you for your wonderful review! I'm glad to know you're satisfied with the service for your auto policies and renters insurance. Your trust means a lot to us, and I'm happy to be your chosen service provider. If you ever have any questions or need further assistance, please don't hesitate to reach out. - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
Heather Smith
October 16, 2024
5
out of
5
rating by Heather Smith
"Super Friendly and knowledgeable! Highly recommend :)"
We responded:
"Heather, thank you so much for your kind words! I'm happy to know you found our team friendly and knowledgeable. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
Tony & Betty Ann Rhea
October 16, 2024
5
out of
5
rating by Tony & Betty Ann Rhea
"Awesome."
We responded:
"Thanks, Tony! We're glad you had an awesome experience with us. Your feedback means a lot. - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
Suzanne Montgomery
October 16, 2024
5
out of
5
rating by Suzanne Montgomery
"Lauren was a pleasure to work with. She was very informative and kept my needs in mind. I would highly recommend her!"
We responded:
"Lauren is a fantastic part of our team, and I'm glad she was able to assist you so well. We're grateful for your recommendation and are always here to help with any future needs. Thank you, Suzanne! - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
Angela Harris
October 11, 2024
5
out of
5
rating by Angela Harris
"Hats off to Sarah Pessetto at Sarah Pessetto State Farm. Working with her team has been a walk in the park. They are knowledgeable and friendly and take the time to not only answer my questions but understand my needs to make sure I’m getting the best coverage. I highly recommend them to anyone looking to upgrade their insurance experience to a customer first agency!"
We responded:
"Angela, thank you so much for your wonderful review! I'm glad to hear that working with our team has been such a positive experience for you. We always strive to be knowledgeable and friendly, ensuring that we understand your needs and provide the best coverage possible. Your recommendation means a lot to us. If you ever have any further questions or need assistance, we're here to help! - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
C. Harris
October 11, 2024
5
out of
5
rating by C. Harris
"Sarah and her team at Sarah Pessetto State Farm are just fantastic to work with. Sarah is knowledgeable in all things insurance. She is proactive in ensuring we have our annual review of policies and coverages and she makes sure we are covered appropriately with the exact types of policies we need, nothing we don't. So happy we have her as our insurance agent! A++ & 5 Stars!!"
We responded:
"C. Harris, thank you so much for your wonderful review! I'm glad to know that you find our team knowledgeable and proactive in managing your insurance needs. Ensuring you have the right coverage is our top priority, and it's great to hear you're happy with our service. We're always here for your annual reviews and any questions you might have. Thanks again for your kind words and support! - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
Fabiana Bonacia
October 10, 2024
5
out of
5
rating by Fabiana Bonacia
"Kennette Maginley was great and helped me find the best fit for me! Very grateful for her! I 100% recommend her"
We responded:
"Fabiana, thank you for your wonderful review! I'm happy to hear that Kennette was able to help you find the perfect fit for your needs. We truly appreciate your recommendation and are grateful for your support. If you ever need further assistance, don't hesitate to reach out. - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
Matthew Dunning
October 10, 2024
5
out of
5
rating by Matthew Dunning
"This is the best state farm I have ever used!"
We responded:
"Thank you, Matthew, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear that our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Averi, who make sure that our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Allan Starnes
October 5, 2024
5
out of
5
rating by Allan Starnes
"Last week, I met Sarah Pessetto and her colleague, Lauren Parker, to initiate new auto and home insurance with State Farm. In short, it was a most enjoyable, professional, uplifting experience!"
We responded:
"Allan, thank you for your wonderful review! I'm glad to hear that you had such a positive experience with Lauren and me while setting up your auto and home insurance. We strive to make the process professional and enjoyable. If you have any further questions or need assistance, our office is always here to help. - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
Cara Smith
September 18, 2024
5
out of
5
rating by Cara Smith
"I’ve worked with Chris Taylor several times personally and sent many of my buyer clients to him, he is always professional, knowledgeable and courteous. Thanks for always going above and beyond!!"
We responded:
"Cara, thank you for your wonderful review! We're happy to hear that Chris has consistently provided you and your clients with professional, knowledgeable, and courteous service. Your trust and referrals mean a lot to us. If you ever need anything in the future, our office is here to help! - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"
Rachel Justice
August 29, 2024
5
out of
5
rating by Rachel Justice
"I just was helped by a young lady, her name was averi and I must say she was outstanding. She was so kind and efficient. I’ve never had a better experience than with her, she explained everything in detail and was so amazing"
We responded:
"Rachel, thank you for your wonderful review! I'm glad to hear that Averi provided such outstanding service. It's great to know she was kind and efficient in explaining everything in detail. We appreciate your feedback and look forward to assisting you with any future needs. - Sarah Pessetto - State Farm Insurance Agent, Charlotte, NC"